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| Basics Gift Shop - Find a Gift, Give a Gift - 3 Lutterworth Rd, Blaby, Leicester LE8 4DW |
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Frequently Asked QuestionsQ: Why doesn't my media player play the samples on the Putamayo music? A: The music files are .rm and you need to make Real Player your default player for .rm and .ra files. If you don't have real player down load it free from www.real.com Q: Paypal insists on me signing in? A: This usualy means that you are trying to pay with a card that is already asigned to a paypal account. either use another card or pay via your account. Q: I've heard bad things about paypal, is it safe? A:We do not store your card details, we don't even see them. When you purchase goods from us it is done via a secure server using paypals 128 bit SSL encryption. (the highest available commercially) Q: Can I pay any other way? You can pay us by cheque, then we only need your name and address. this process will take longer as cheques will need 5 working days to clear. Q: What are the postage costs? A: Books and CD's will be posted royal mail first class at £2.95. All other items Royal Mail Special Delivery at £5.95. Multiple item orders will be charged at the highest rate product. Q: Will you contact me in the future? A: We will only contact you regarding any current orders you have with us or if you've signed up to our newsletter when you made your account and you can always de-select this at a later date. Q: Do you only post to the UK? A: Sorry, yes we currently only ship to the UK (Northern Ireland, Isle of Man and Isle of White included) but we can always make exceptions if you email us first with your location so that a shipping price can be confirmed for you. |
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| Thu 20 Nov 2008 | web design | login | |
Copyright © 2008 BASICS |
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